Small leaks you can handle yourself

A dripping fridge line or a wet spot under the sink is not the same job as a burst pipe at 2 a.m. If the water is already off and the mess is small, you can often dry it. If you are not sure, call or send the form.

Usually OK to dry yourself

  • The leak has stopped or you shut the valve.
  • You can see all the water — one room, a few square feet.
  • No sewage, no sagging ceiling, no wet outlets.
  • It has been wet for a few hours, not days.

Stop and get a crew

  • Sewage or a toilet backup.
  • Ceiling bulge, water in walls, or a wet breaker panel.
  • Water you cannot shut off.
  • Carpet pad, hardwood, or more than one room is soaked.

Do-it-yourself steps

  1. Shut the local valve (under the sink, behind the toilet, or behind the fridge). If you cannot find it, use the house main.
  2. If cords and outlets are dry, unplug nearby appliances. If they are wet, leave them and call.
  3. Photograph the room and the source before you move much. Insurance still matters on a “small” job that grows.
  4. Pull standing water with towels or a wet vac. Lift furniture onto blocks or dry boards.
  5. Get wet rugs and the pad out if you can. Leave wet drywall and ceilings alone — do not cut holes unless you know what is in the wall.
  6. Run a fan and a dehumidifier. Open windows only if the air outside is drier than the room.
  7. Check again the next morning. If it still smells, feels damp, or has spread, that is a restoration job.

If it is more than a small leak

Send the form or call. The number on this site forwards to a local restoration shop. They can talk insurance with you. You decide whether to hire them.